Emergency Medical Dispatcher — 24/7 Life-Saving Console

Emergency Telecommunicator Services; Town of McDonough (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking dedicated Emergency Medical Dispatchers to handle urgent medical calls, verify locations, obtain essential patient information, and assign response priorities. You will follow approved dispatch protocols and coordinate with responders to ensure rapid, safe care.

The role emphasizes accurate data entry, adherence to medical oversight, and ongoing participation in quality reviews. Training and certification requirements vary by vacancy.

Qualifications

• Applicants typically need a high school diploma or equivalent.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Strong communication

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking dedicated Emergency Medical Dispatchers to handle urgent medical calls, verify locations, obtain essential patient information, and assign response priorities. You will follow approved dispatch protocols and coordinate with responders to ensure rapid, safe care.

The role emphasizes accurate data entry, adherence to medical oversight, and ongoing participation in quality reviews. Training and certification requirements vary by vacancy.