Emergency Medical Dispatcher — 24/7 Console Operator

County Emergency Communications; Carlsbad (NM); Vor Ort; USD 40.000 - 70.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Zusammenfassung

County Emergency Communications in Carlsbad, NM, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate response priorities. The role involves operating under approved protocols and maintaining safety and accuracy in communications.

Responsibilities include caller data verification, priority assessment, and dispatch coordination. Training, CPR or EMD certification, and ongoing professional development are commonly required as part of

Qualifikationen

• High school diploma or equivalent required; EMT/paramedic not universally required.
• CPR certification preferred or required; training may be sponsored.
• EMD certification or eligibility before appointment may be required.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the medical dispatch system.
• Dispatch ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Kenntnisse

Communication

EMD knowledge

Ausbildung

High school diploma or equivalent

EMD certification (eligible or obtained)

Jobbeschreibung

County Emergency Communications in Carlsbad, NM, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate response priorities. The role involves operating under approved protocols and maintaining safety and accuracy in communications.

Responsibilities include caller data verification, priority assessment, and dispatch coordination. Training, CPR or EMD certification, and ongoing professional development are commonly required as part of