Emergency Medical Dispatcher — 24/7 Life-Saving Call Center

Emergency Telecommunicator Services; Alice (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Medical Dispatcher opportunities in Alice, TX, presented by Emergency Telecommunicator Services, involve receiving medical emergency calls, verifying locations, and coordinating ambulance resources. The role requires following approved protocols and maintaining patient information with responders.

Training and certification requirements vary by employer and assignment. Dispatchers may work overnight shifts, weekends, holidays, and rotating schedules, with overtime possible.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Medical Dispatcher opportunities in Alice, TX, presented by Emergency Telecommunicator Services, involve receiving medical emergency calls, verifying locations, and coordinating ambulance resources. The role requires following approved protocols and maintaining patient information with responders.

Training and certification requirements vary by employer and assignment. Dispatchers may work overnight shifts, weekends, holidays, and rotating schedules, with overtime possible.