Emergency Medical Dispatcher — 24/7 EMS Communications

911 Emergency Communications; Radcliff (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Radcliff, KY is seeking Emergency Medical Dispatchers to help callers of medical emergencies. The role involves gathering patient information, establishing priorities, and coordinating resources using approved protocols.

Duties include receiving calls, confirming location, asking questions, determining dispatch priority, and providing protocol-based instructions. Shift work, including nights and weekends, may apply, with overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Radcliff, KY is seeking Emergency Medical Dispatchers to help callers of medical emergencies. The role involves gathering patient information, establishing priorities, and coordinating resources using approved protocols.

Duties include receiving calls, confirming location, asking questions, determining dispatch priority, and providing protocol-based instructions. Shift work, including nights and weekends, may apply, with overtime as needed.