Emergency Medical Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Eureka (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

911 Emergency Communications in Eureka, KS is seeking Emergency Medical Dispatchers to support urgent medical calls, gather essential details, and coordinate responders according to dispatch protocols. The role may involve overnight shifts, weekends, holidays, and required overtime as operations run continuously, with responsibilities to verify locations and relay information to crews.

Applicants should have a high school diploma and may need CPR or EMD certification; training sponsorship may be

Qualifications

• High school diploma or recognized equivalent
• CPR certification may be required
• EMD certification may be required depending on vacancy
• EMT or paramedic credentials are not universal requirements

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

CPR certification

Emergency Medical Dispatcher (EMD) certification

Job description

911 Emergency Communications in Eureka, KS is seeking Emergency Medical Dispatchers to support urgent medical calls, gather essential details, and coordinate responders according to dispatch protocols. The role may involve overnight shifts, weekends, holidays, and required overtime as operations run continuously, with responsibilities to verify locations and relay information to crews.

Applicants should have a high school diploma and may need CPR or EMD certification; training sponsorship may be