Emergency Medical Dispatcher - 24/7 Dispatch & Protocols

Emergency Telecommunicator Services; Pecan Gap (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for Cooper, TX. The role involves handling urgent medical calls, gathering patient and incident details, and coordinating EMS resources to ensure timely response.

Responsibilities include confirming patient location, assigning priority, and delivering protocol-based instructions while maintaining documentation and quality-review processes.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for Cooper, TX. The role involves handling urgent medical calls, gathering patient and incident details, and coordinating EMS resources to ensure timely response.

Responsibilities include confirming patient location, assigning priority, and delivering protocol-based instructions while maintaining documentation and quality-review processes.