Emergency Medical Dispatcher — 24/7 Critical-Response Operator

911 Emergency Communications; West Linn (OR); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in West Linn, OR is seeking qualified Emergency Medical Dispatchers to support urgent medical calls. You will gather patient information, establish priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming location, asking key questions, determining response priority, dispatching ambulances, providing protocol-based instructions, and maintaining accurate call documentation; applicants should have a

Qualifications

• High school diploma or GED required.
• EMD certification may be required by the vacancy.
• CPR certification is required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition to assess priority.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

EMD protocol knowledge

Call handling skills

Communication skills

EMD software

Education

High school diploma or GED

EMD certification

CPR certification

Job description

911 Emergency Communications in West Linn, OR is seeking qualified Emergency Medical Dispatchers to support urgent medical calls. You will gather patient information, establish priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming location, asking key questions, determining response priority, dispatching ambulances, providing protocol-based instructions, and maintaining accurate call documentation; applicants should have a