Oregon EMS Dispatcher — 24/7 Medical Call & Dispatch

Emergency Telecommunicator Services; Oregon City (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to operate in Oregon. Duties include handling medical emergency calls, confirming locations, prioritizing responses, and coordinating ambulance resources under approved protocols.

Training and certification requirements vary by agency and may include CPR and EMD credentials. Candidates should be prepared for console work, extended shifts, and adherence to strict medical oversight and privacy standards.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Emotional resilience

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to operate in Oregon. Duties include handling medical emergency calls, confirming locations, prioritizing responses, and coordinating ambulance resources under approved protocols.

Training and certification requirements vary by agency and may include CPR and EMD credentials. Candidates should be prepared for console work, extended shifts, and adherence to strict medical oversight and privacy standards.