Emergency Medical Dispatcher - 24/7 Critical Dispatch

911 Emergency Communications; Merlin (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Shift premiums

Job summary

911 Emergency Communications in Merlin, OR seeks experienced Emergency Medical Dispatchers to support urgent medical responses from a central console. You will gather patient data, establish priorities, and coordinate resources according to approved protocols.

Responsibilities include providing instructions when appropriate, confirming locations, and documenting calls while working within assigned schedules and shifts.

Qualifications

• High school diploma or GED required; sponsored training possible.
• CPR certification may be required; EMT or paramedic credentials not universal.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

EMD certification (Emergency Medical Dispatcher)

CPR certification

Job description

911 Emergency Communications in Merlin, OR seeks experienced Emergency Medical Dispatchers to support urgent medical responses from a central console. You will gather patient data, establish priorities, and coordinate resources according to approved protocols.

Responsibilities include providing instructions when appropriate, confirming locations, and documenting calls while working within assigned schedules and shifts.