Emergency Medical Dispatcher – 24/7 Critical Response

911 Emergency Communications; Orchard (NE); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Orchard, NE seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, and coordinate EMS resources. Training and certifications may be required, with opportunities for shift work including overnights, weekends, and holidays.

Responsibilities include triaging calls, providing protocol-based instructions, and maintaining accurate documentation while complying with medical dispatch protocols and oversight requirements.

Qualifications

• High school diploma or equivalent.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Orchard, NE seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, and coordinate EMS resources. Training and certifications may be required, with opportunities for shift work including overnights, weekends, and holidays.

Responsibilities include triaging calls, providing protocol-based instructions, and maintaining accurate documentation while complying with medical dispatch protocols and oversight requirements.