Emergency Medical Dispatcher — 24/7 Critical Call & Dispatch

Emergency Telecommunicator Services; Avalon (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for opportunities in Avalon, WI. The role focuses on handling urgent medical calls, gathering critical information, and coordinating response resources in a fast-paced environment.

Responsibilities include verifying patient location, prioritizing responses, and providing protocol-based guidance. Training and certification requirements may vary by vacancy and employer oversight protocols.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Stress management

Empathy

Typing speed

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for opportunities in Avalon, WI. The role focuses on handling urgent medical calls, gathering critical information, and coordinating response resources in a fast-paced environment.

Responsibilities include verifying patient location, prioritizing responses, and providing protocol-based guidance. Training and certification requirements may vary by vacancy and employer oversight protocols.