Emergency Medical Dispatcher: 24/7 Critical Response

911 Emergency Communications; Miami (WV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

911 Emergency Communications in Miami is seeking Emergency Medical Dispatchers to coordinate urgent medical responses. You will gather patient data, establish priorities, and support EMS resource coordination.

Responsibilities include taking calls, confirming location, and providing protocol-based instructions. CPR certification and ongoing training may be required. Shifts may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Miami is seeking Emergency Medical Dispatchers to coordinate urgent medical responses. You will gather patient data, establish priorities, and support EMS resource coordination.

Responsibilities include taking calls, confirming location, and providing protocol-based instructions. CPR certification and ongoing training may be required. Shifts may include nights, weekends, and overtime.