Emergency Medical Dispatcher: 24/7 Critical Response

County Emergency Communications; McIntosh (NM); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in McIntosh, NM is seeking Emergency Medical Dispatcher opportunities. You will receive medical calls, verify locations, assign priorities, and coordinate ambulance resources according to established dispatch protocols.

A high school diploma or equivalent is commonly required; CPR and other coursework may be required. Some postings may request EMS certification, while EMT/paramedic credentials are not universal.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.
• Meet the employer’s age and employment eligibility requirements.
• Complete required background screening and employment assessments.
• Pass additional evaluations when specified by the hiring agency.
• Obtain and maintain required medical dispatch and CPR certifications.
• Follow approved protocols, medical oversight, and quality-assurance procedures; protect confidential patient and incident information.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in McIntosh, NM is seeking Emergency Medical Dispatcher opportunities. You will receive medical calls, verify locations, assign priorities, and coordinate ambulance resources according to established dispatch protocols.

A high school diploma or equivalent is commonly required; CPR and other coursework may be required. Some postings may request EMS certification, while EMT/paramedic credentials are not universal.