Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Kenton (OH); On-site; USD 38,000 - 70,000; Full time

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls from MC Arthur, OH. You will gather critical patient and incident details, confirm locations, and set response priorities while coordinating with responders and following approved medical dispatch protocols.

Responsibilities include providing protocol-based instructions, relaying information to EMS teams, and maintaining thorough call documentation for quality review.

Qualifications

• High school diploma or equivalent required; sponsored training possible.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details; verify information.
• Ask approved questions about patient condition to determine priority.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Calm under pressure

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Tools

Emergency dispatch system

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls from MC Arthur, OH. You will gather critical patient and incident details, confirm locations, and set response priorities while coordinating with responders and following approved medical dispatch protocols.

Responsibilities include providing protocol-based instructions, relaying information to EMS teams, and maintaining thorough call documentation for quality review.