Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Monroeville (OH); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Monroeville, OH is seeking Emergency Medical Dispatchers to support urgent medical calls. You will collect patient and incident details, set response priorities, and coordinate EMS resources in an environment with ongoing shifts, including overnights and weekends.

Responsibilities include caller assessment, protocol-based instructions, and accurate documentation, with CPR certification and dispatcher credentials often required by employers.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Monroeville, OH is seeking Emergency Medical Dispatchers to support urgent medical calls. You will collect patient and incident details, set response priorities, and coordinate EMS resources in an environment with ongoing shifts, including overnights and weekends.

Responsibilities include caller assessment, protocol-based instructions, and accurate documentation, with CPR certification and dispatcher credentials often required by employers.