Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Henderson (CO); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Henderson, Colorado seeks Emergency Medical Dispatchers to handle urgent medical calls, gather vital information, and coordinate responders.

The role requires clear communication, the ability to work under pressure, and knowledge of approved dispatch protocols. Candidates may need EMS dispatcher certification and CPR training. This position may involve overtime and rotating shifts in a high-demand emergency center.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Possibility of sponsored training or current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Henderson, Colorado seeks Emergency Medical Dispatchers to handle urgent medical calls, gather vital information, and coordinate responders.

The role requires clear communication, the ability to work under pressure, and knowledge of approved dispatch protocols. Candidates may need EMS dispatcher certification and CPR training. This position may involve overtime and rotating shifts in a high-demand emergency center.