Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Caddo Mills (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Caddo Mills, TX seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and support coordination of EMS resources. Depending on training, certification, and assignment, dispatchers may provide instructions before responders arrive following established protocols.

Roles may require overnight shifts or weekend work, with potential overtime.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Tools

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Caddo Mills, TX seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and support coordination of EMS resources. Depending on training, certification, and assignment, dispatchers may provide instructions before responders arrive following established protocols.

Roles may require overnight shifts or weekend work, with potential overtime.