Emergency Medical Dispatcher: 24/7 Critical Ops

Emergency Telecommunicator Services; Smock (PA); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Medical Dispatchers are needed in Smock, PA to gather patient and incident details, establish response priorities, and coordinate emergency resources according to approved protocols.

Role may include providing on-scene instructions before responders arrive, depending on training and assignment, with CPR and EMD certification often required. Background checks and credential verifications will be performed.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Medical Dispatchers are needed in Smock, PA to gather patient and incident details, establish response priorities, and coordinate emergency resources according to approved protocols.

Role may include providing on-scene instructions before responders arrive, depending on training and assignment, with CPR and EMD certification often required. Background checks and credential verifications will be performed.