Emergency Medical Dispatcher — 24/7 Critical Dispatch & Certification Support

Emergency Telecommunicator Services; Peckville (Lackawanna County); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Peckville, PA, seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS responses. You will follow approved dispatch protocols and provide pre-arrival instructions as required.

Requirements include a high school diploma or equivalent; CPR and optional EMS certifications may be needed. Some roles require sponsored training and background checks.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Peckville, PA, seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS responses. You will follow approved dispatch protocols and provide pre-arrival instructions as required.

Requirements include a high school diploma or equivalent; CPR and optional EMS certifications may be needed. Some roles require sponsored training and background checks.