Emergency Medical Dispatcher — 24/7 Critical Dispatch

911 Emergency Communications; Natural Bridge (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Natural Bridge, Virginia. Duties include receiving calls for illness or injury, confirming location and contact details, and coordinating response priorities using approved dispatch protocols.

Applicants should have a high school diploma or equivalent, with EMT/paramedic credentials not always required. CPR certification and additional coursework may be needed, and overtime may be required depending on shifts and schedules.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment. CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Natural Bridge, Virginia. Duties include receiving calls for illness or injury, confirming location and contact details, and coordinating response priorities using approved dispatch protocols.

Applicants should have a high school diploma or equivalent, with EMT/paramedic credentials not always required. CPR certification and additional coursework may be needed, and overtime may be required depending on shifts and schedules.