Emergency Medical Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Blue Grass (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Blue Grass, VA. Responsibilities include handling medical emergency calls, verifying caller details, and determining response priorities in line with approved dispatch protocols.

Candidates should have a high school diploma or equivalent, CPR certification, and may need EMD certification. Training and background checks are part of the hiring process, with potential overtime and shift work typical in emergency

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Blue Grass, VA. Responsibilities include handling medical emergency calls, verifying caller details, and determining response priorities in line with approved dispatch protocols.

Candidates should have a high school diploma or equivalent, CPR certification, and may need EMD certification. Training and background checks are part of the hiring process, with potential overtime and shift work typical in emergency