Emergency Medical Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Cedar Bluff (VA); On-site; USD 36,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Cedar Bluff, VA, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather caller information, confirm locations, and determine response priorities according to approved protocols while coordinating emergency resources.

Role may require CPR and EMD certifications; additional training or sponsored programs may be available. Extended console work with shifts and overtime is common in this field.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher (EMD) certification may be required before appointment.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through the medical dispatch system
• Dispatch or coordinate ambulance resources when included in assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Cedar Bluff, VA, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather caller information, confirm locations, and determine response priorities according to approved protocols while coordinating emergency resources.

Role may require CPR and EMD certifications; additional training or sponsored programs may be available. Extended console work with shifts and overtime is common in this field.