Emergency Medical Dispatcher - 24/7 Critical Dispatch

County Emergency Communications; Little Elm (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications is hiring Emergency Medical Dispatchers to handle urgent medical calls from Little Elm, TX. Dispatchers gather patient details, establish priorities, and coordinate EMS resources following approved protocols.

The role may require CPR certification and additional coursework; EMT or paramedic credentials are not universally required and depend on the vacancy’s specifics. Training and certifications may be provided as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications is hiring Emergency Medical Dispatchers to handle urgent medical calls from Little Elm, TX. Dispatchers gather patient details, establish priorities, and coordinate EMS resources following approved protocols.

The role may require CPR certification and additional coursework; EMT or paramedic credentials are not universally required and depend on the vacancy’s specifics. Training and certifications may be provided as needed.