EMS Dispatch Specialist - 24/7 Medical Coordination

Emergency Telecommunicator Services; Statenville (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Statenville, GA to receive urgent medical calls, confirm location and details, and coordinate EMS response using approved dispatch protocols. The role involves protocol-based instructions and documentation for quality reviews.

Applicants typically hold a high school diploma or equivalent, EMT/paramedic credentials may not be required for all postings, and CPR certification is often expected.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification is expected before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Excellent communication

Multitasking under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Dispatch protocol system

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Statenville, GA to receive urgent medical calls, confirm location and details, and coordinate EMS response using approved dispatch protocols. The role involves protocol-based instructions and documentation for quality reviews.

Applicants typically hold a high school diploma or equivalent, EMT/paramedic credentials may not be required for all postings, and CPR certification is often expected.