Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; New Jersey; On-site; USD 45,000 - 65,000; Full time

Job summary

County Emergency Communications in West Park, NY is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and collect essential information to set responder priorities. You may provide protocol-based guidance as trained and coordinate ambulance resources as needed.

A high school diploma or equivalent is required, CPR certification may be needed, and EMT/paramedic credentials are not universal requirements; refer to the vacancy for exact

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Verify location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing for quality-review purposes.

Skills

Communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Job description

County Emergency Communications in West Park, NY is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and collect essential information to set responder priorities. You may provide protocol-based guidance as trained and coordinate ambulance resources as needed.

A high school diploma or equivalent is required, CPR certification may be needed, and EMT/paramedic credentials are not universal requirements; refer to the vacancy for exact