Emergency Medical Dispatcher - 24/7 Console Operator

County Emergency Communications; Saint Joseph (LA); Sur place; USD 32 000 - 55 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Certification support

Shift premiums

Résumé du poste

County Emergency Communications in Saint Joseph, LA is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. You will gather patient details, establish priorities, and provide protocol-based instructions under supervisor oversight.

The role involves continuous dispatch work, potential overnight shifts, weekends, and overtime as needed. Candidates should have a high school diploma, CPR certification, and may hold additional EMS credentials.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or GED

CPR certification

Outils

Dispatch system

Description du poste

County Emergency Communications in Saint Joseph, LA is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. You will gather patient details, establish priorities, and provide protocol-based instructions under supervisor oversight.

The role involves continuous dispatch work, potential overnight shifts, weekends, and overtime as needed. Candidates should have a high school diploma, CPR certification, and may hold additional EMS credentials.