Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; Newcomb (NM); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Medical Dispatcher opportunities in Newcomb are available through County Emergency Communications. Dispatchers gather patient and incident details, establish response priorities, and coordinate EMS resources using an approved system.

Depending on training and assignment, some instructions may be provided before responders arrive, following medical dispatch protocols and oversight requirements. The role may include overnight shifts, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Medical Dispatcher opportunities in Newcomb are available through County Emergency Communications. Dispatchers gather patient and incident details, establish response priorities, and coordinate EMS resources using an approved system.

Depending on training and assignment, some instructions may be provided before responders arrive, following medical dispatch protocols and oversight requirements. The role may include overnight shifts, weekends, holidays, and overtime.