Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Mesquite (NV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continued education

Job summary

Emergency Telecommunicator Services seeks a skilled Emergency Medical Dispatcher for its Mesquite, NV operation. The role involves handling urgent medical calls, verifying locations, and coordinating response priorities with protocol-based instructions.

The position requires a high school diploma and may require EMD and CPR certifications; training opportunities and licensing support are available as part of the employer’s program.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification may be required before appointment.
• CPR certification and related coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and hazards to responders.
• Document call processing and participate in quality review.

Skills

Communication skills

Multitasking

Calm under pressure

Education

High school diploma

EMD certification

CPR certification

Tools

EMD dispatch system

Phone/Radio communications

Job description

Emergency Telecommunicator Services seeks a skilled Emergency Medical Dispatcher for its Mesquite, NV operation. The role involves handling urgent medical calls, verifying locations, and coordinating response priorities with protocol-based instructions.

The position requires a high school diploma and may require EMD and CPR certifications; training opportunities and licensing support are available as part of the employer’s program.