Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Fallon (NV); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Fallon, NV seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate emergency resources. The role involves obtaining patient details, routing priorities, and providing protocol-based guidance to responders.

Candidates should have a high school diploma, possible EMS certification, and CPR training. Work may involve extended console work and varying shifts to cover continuous EMS operations.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Fallon, NV seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate emergency resources. The role involves obtaining patient details, routing priorities, and providing protocol-based guidance to responders.

Candidates should have a high school diploma, possible EMS certification, and CPR training. Work may involve extended console work and varying shifts to cover continuous EMS operations.