Emergency Medical Dispatcher: 24/7 Critical Communications

911 Emergency Communications; Byesville (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers in Byesville, OH. You will receive calls for medical emergencies, confirm locations, and determine response priorities using approved protocols.

Positions may require CPR certification and EMT/paramedic credentials depending on the vacancy. Employment involves extended console work and potential overtime with shifts including nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMT or paramedic credentials (not universal)

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers in Byesville, OH. You will receive calls for medical emergencies, confirm locations, and determine response priorities using approved protocols.

Positions may require CPR certification and EMT/paramedic credentials depending on the vacancy. Employment involves extended console work and potential overtime with shifts including nights, weekends, and holidays.