Emergency Medical Dispatcher: Critical Call Coordinator

911 Emergency Communications; Branchburg Township (NJ); Sur place; USD 42 000 - 70 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Résumé du poste

911 Emergency Communications in Branchburg, NJ seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. Dispatchers follow approved medical protocols and provide critical instructions while maintaining documentation for safety and quality reviews.

Employees may work extended hours, including overnights, weekends, and holidays, with benefits such as insurance coverage and opportunities for continuing education.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required depending on vacancy.
• CPR certification or coursework may be required; check the vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Communications skills

Multitasking

Attention to detail

Team coordination

Formation

High school diploma or equivalent

EMD certification (optional)

Outils

Emergency dispatch software

Description du poste

911 Emergency Communications in Branchburg, NJ seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. Dispatchers follow approved medical protocols and provide critical instructions while maintaining documentation for safety and quality reviews.

Employees may work extended hours, including overnights, weekends, and holidays, with benefits such as insurance coverage and opportunities for continuing education.