Emergency Medical Dispatcher — 24/7 Critical Care Coordination

County Emergency Communications; Cranberry Isles (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Cranberry Isles, ME, seeks Emergency Medical Dispatchers to support urgent medical response. You will receive calls, verify locations, and gather incident details to determine response priorities.

Depending on training and assignment, you may provide approved pre-arrival instructions, follow medical dispatch protocols, and coordinate ambulance resources. A high school diploma is typically required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Effective communication

Education

High School Diploma or equivalent

Job description

County Emergency Communications in Cranberry Isles, ME, seeks Emergency Medical Dispatchers to support urgent medical response. You will receive calls, verify locations, and gather incident details to determine response priorities.

Depending on training and assignment, you may provide approved pre-arrival instructions, follow medical dispatch protocols, and coordinate ambulance resources. A high school diploma is typically required.