24/7 Emergency Medical Dispatcher

County Emergency Communications; Cranberry Lake (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Cranberry Lake, NY, is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering patient information, establishing priorities, and coordinating resources. Duties include receiving calls, confirming locations, and providing protocol-based instructions.

Applicants should have a high school diploma or equivalent; CPR certification and additional coursework may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Medical dispatch

Communication

Documentation

Education

High school diploma or equivalent

Job description

County Emergency Communications in Cranberry Lake, NY, is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering patient information, establishing priorities, and coordinating resources. Duties include receiving calls, confirming locations, and providing protocol-based instructions.

Applicants should have a high school diploma or equivalent; CPR certification and additional coursework may be required.