Emergency Medical Dispatcher — 24/7 Critical Call Center

County Emergency Communications; Tanner (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Tanner, AL to support urgent medical responses. You will collect patient and incident details, verify locations, and establish response priorities using approved protocols.

Certification and training requirements vary by employer and vacancy. Role involves continuous EMS communications, potential overnight shifts, weekends, and overtime, with opportunities for ongoing education and protocol-driven instructions within

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required and additional coursework.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Tools

CPR Certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Tanner, AL to support urgent medical responses. You will collect patient and incident details, verify locations, and establish response priorities using approved protocols.

Certification and training requirements vary by employer and vacancy. Role involves continuous EMS communications, potential overnight shifts, weekends, and overtime, with opportunities for ongoing education and protocol-driven instructions within