Emergency Medical Dispatcher — 24/7 Critical Care Communications

Emergency Telecommunicator Services; Baldwin Township (ND); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Baldwin, ND seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources using an agency-approved system.

Duties include receiving calls, confirming locations, asking key questions, determining priority, dispatching resources, and providing protocol-based instructions while maintaining confidentiality and compliance with medical oversight.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification is preferred/required per vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Baldwin, ND seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources using an agency-approved system.

Duties include receiving calls, confirming locations, asking key questions, determining priority, dispatching resources, and providing protocol-based instructions while maintaining confidentiality and compliance with medical oversight.