Emergency Medical Dispatcher - 24/7 Critical Call Center

Emergency Telecommunicator Services; Aberdeen (SD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Aberdeen, SD is seeking skilled Emergency Medical Dispatchers to join a team that coordinates urgent medical responses. You will gather patient information, establish priorities, and relay instructions under approved protocols.

Responsibilities include receiving calls, confirming location, determining priority, dispatching ambulance resources, documenting calls, and participating in quality reviews.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and possibly Emergency Medical Dispatcher certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification

Job description

Emergency Telecommunicator Services in Aberdeen, SD is seeking skilled Emergency Medical Dispatchers to join a team that coordinates urgent medical responses. You will gather patient information, establish priorities, and relay instructions under approved protocols.

Responsibilities include receiving calls, confirming location, determining priority, dispatching ambulance resources, documenting calls, and participating in quality reviews.