Emergency Medical Dispatcher: 24/7 Critical Care Calls

911 Emergency Communications; Summerhaven (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Mount Lemmon, AZ is seeking an Emergency Medical Dispatcher to handle 9-1-1 calls, confirm locations, and coordinate EMS responses. The role involves console work, headset use, and adhering to dispatch protocols.

You may be assigned overnight shifts, weekends, holidays, and overtime. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials may be required depending on the agency.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR certification

Education

High school diploma

EMD certification

Job description

911 Emergency Communications in Mount Lemmon, AZ is seeking an Emergency Medical Dispatcher to handle 9-1-1 calls, confirm locations, and coordinate EMS responses. The role involves console work, headset use, and adhering to dispatch protocols.

You may be assigned overnight shifts, weekends, holidays, and overtime. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials may be required depending on the agency.