Emergency Medical Dispatcher: 24/7 Critical Care

Emergency Telecommunicator Services; Pitcairn (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Job summary

Emergency Telecommunicator Services seeks an experienced Emergency Medical Dispatcher to support urgent medical responses from a Pitcairn, PA location. You will collect patient data, verify locations, and coordinate priority ambulance dispatch using approved protocols.

Responsibilities include delivering protocol-based instructions, relaying information to responders, and documenting calls for quality reviews. Training or certification requirements as specified in vacancies apply.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Clear communication

Active listening

Stress management

Multitasking

Education

High school diploma

Tools

Emergency dispatch software

Job description

Emergency Telecommunicator Services seeks an experienced Emergency Medical Dispatcher to support urgent medical responses from a Pitcairn, PA location. You will collect patient data, verify locations, and coordinate priority ambulance dispatch using approved protocols.

Responsibilities include delivering protocol-based instructions, relaying information to responders, and documenting calls for quality reviews. Training or certification requirements as specified in vacancies apply.