Emergency Medical Dispatcher - 24/7 Critical Calls

County Emergency Communications; Elida (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Elida, OH seeks Emergency Medical Dispatchers to help callers in medical emergencies. Using an approved system, you gather patient and incident data, establish priorities, and coordinate resources.

Role may include providing step-by-step instructions, following protocols, and ongoing training. Applicants typically have a high school diploma and may pursue EMS credentials; shifts may include nights, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Call handling

Education

High school diploma or equivalent

Job description

County Emergency Communications in Elida, OH seeks Emergency Medical Dispatchers to help callers in medical emergencies. Using an approved system, you gather patient and incident data, establish priorities, and coordinate resources.

Role may include providing step-by-step instructions, following protocols, and ongoing training. Applicants typically have a high school diploma and may pursue EMS credentials; shifts may include nights, weekends, and overtime.