Emergency Medical Dispatcher: 24/7 Critical Caller Response

911 Emergency Communications; De Beque (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in De Beque, CO seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources per established protocols. Training and certifications are required or sponsored, with opportunities for CPR and EMS coursework.

Dispatchers may work extended hours, nights, weekends, and holidays as part of a rotating schedule, with emphasis on accuracy, calm communication, and rapid decision-making to ensure patient safety.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMD certification/credentials not universal; refer to vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the dispatched system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Data entry

Multitasking

Call handling

Education

High school diploma or equivalent

EMD certification (preferred)

Job description

911 Emergency Communications in De Beque, CO seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources per established protocols. Training and certifications are required or sponsored, with opportunities for CPR and EMS coursework.

Dispatchers may work extended hours, nights, weekends, and holidays as part of a rotating schedule, with emphasis on accuracy, calm communication, and rapid decision-making to ensure patient safety.