Emergency Medical Dispatcher — 24/7 Critical-Call Specialist

911 Emergency Communications; Potomac (MD); Sur place; USD 35 000 - 70 000; Plein temps

Résumé du poste

911 Emergency Communications is seeking Emergency Medical Dispatchers to work in Potomac, MD, handling emergency calls, gathering incident details, and prioritizing responses using approved protocols.

We require a high school diploma or equivalent, and CPR certification; EMT/paramedic credentials vary by vacancy. Training may be sponsored and overtime is possible due to continuous operations.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or equivalent

EMD certification

Description du poste

911 Emergency Communications is seeking Emergency Medical Dispatchers to work in Potomac, MD, handling emergency calls, gathering incident details, and prioritizing responses using approved protocols.

We require a high school diploma or equivalent, and CPR certification; EMT/paramedic credentials vary by vacancy. Training may be sponsored and overtime is possible due to continuous operations.