Emergency Medical Dispatcher - 24/7 Critical Call Role

911 Emergency Communications; Mount Pleasant (UT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Mount Pleasant, UT seeks skilled Emergency Medical Dispatchers to handle urgent medical calls. You will gather patient and incident data, confirm details, and direct EMS resources following approved protocols.

Roles may include providing caller instructions and adhering to medical dispatch oversight. Training, certification, and assignment determine exact duties and eligibility for sponsored programs.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required before appointment.
• CPR certification may be required; other certifications vary by vacancy.

Responsibilities

• Take incoming calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the EMS dispatch system.
• Coordinate or dispatch ambulance resources as assigned.
• Provide protocol-based instructions within scope of qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Multitasking

Data entry

Education

High school diploma

EMD certification

CPR certification

Job description

911 Emergency Communications in Mount Pleasant, UT seeks skilled Emergency Medical Dispatchers to handle urgent medical calls. You will gather patient and incident data, confirm details, and direct EMS resources following approved protocols.

Roles may include providing caller instructions and adhering to medical dispatch oversight. Training, certification, and assignment determine exact duties and eligibility for sponsored programs.