Emergency Medical Dispatcher — Life-Saving 24/7 Dispatch

911 Emergency Communications; Smithfield (UT); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Smithfield, UT seeks an Emergency Medical Dispatcher to handle critical calls, confirm locations, and coordinate ambulance resources. The role involves following approved medical dispatch protocols and providing care instructions as needed.

Required is a high school diploma with potential CPR and further coursework. Certification and background checks are typical prerequisites, and overtime or night/weekend shifts may be required.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification and additional coursework may be required.
• EMD certification before appointment may be required, varies by vacancy.

Responsibilities

• Handle emergency calls and gather essential information.
• Verify location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using approved medical dispatch system.
• Coordinate ambulance resources as assigned.
• Provide protocol-based instructions when applicable.
• Relay pertinent information to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Communication

Critical thinking

Multitasking

Education

High school diploma

Tools

CAD system

EMD protocols

Job description

911 Emergency Communications in Smithfield, UT seeks an Emergency Medical Dispatcher to handle critical calls, confirm locations, and coordinate ambulance resources. The role involves following approved medical dispatch protocols and providing care instructions as needed.

Required is a high school diploma with potential CPR and further coursework. Certification and background checks are typical prerequisites, and overtime or night/weekend shifts may be required.