Emergency Medical Dispatcher: 24/7 Critical Dispatch Role

Emergency Telecommunicator Services; Bonduel (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

Emergency Telecommunicator Services is seeking qualified dispatchers to support emergency medical calls in Bonduel, WI. The role involves collecting patient information, establishing priorities, and guiding responders through approved protocols.

Start times may include overnight, weekends, and rotating shifts per agency needs. The position emphasizes clear communication, adherence to medical dispatch protocols, and collaboration with EMS teams to ensure rapid, accurate information flow and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking qualified dispatchers to support emergency medical calls in Bonduel, WI. The role involves collecting patient information, establishing priorities, and guiding responders through approved protocols.

Start times may include overnight, weekends, and rotating shifts per agency needs. The position emphasizes clear communication, adherence to medical dispatch protocols, and collaboration with EMS teams to ensure rapid, accurate information flow and