Emergency Medical Dispatcher - 24/7 Critical Communications

Emergency Telecommunicator Services; Dutch Harbor (AK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for opportunities in Dutch Harbor, AK. The role involves handling urgent medical calls, confirming locations, and coordinating EMS resources according to approved protocols.

Responsibilities include guiding responders with protocol-based instructions, documenting calls, and supporting quality-review activities. Training and sponsorship may be available, with variable shift patterns and overtime as required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for opportunities in Dutch Harbor, AK. The role involves handling urgent medical calls, confirming locations, and coordinating EMS resources according to approved protocols.

Responsibilities include guiding responders with protocol-based instructions, documenting calls, and supporting quality-review activities. Training and sponsorship may be available, with variable shift patterns and overtime as required.