Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Pasadena (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Pasadena, TX is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident information, establish priorities, and coordinate EMS resources in a fast-paced environment.

This role requires a high school diploma and CPR, with certification requirements varying by vacancy; candidates may receive sponsored training. The position emphasizes adherence to protocols, documentation, and continuous quality improvement.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements for this role.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Pasadena, TX is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident information, establish priorities, and coordinate EMS resources in a fast-paced environment.

This role requires a high school diploma and CPR, with certification requirements varying by vacancy; candidates may receive sponsored training. The position emphasizes adherence to protocols, documentation, and continuous quality improvement.