Emergency Medical Dispatcher - 24/7 Console Operator

Emergency Telecommunicator Services; Brownstown (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Brownstown, WA is seeking an Emergency Medical Dispatcher to support urgent medical assistance calls. You will gather patient and incident data, establish response priorities, and coordinate resources according to approved protocols.

Depending on training and assignment, you may provide approved instructions before responders arrive, following medical dispatch oversight and employer protocols. Prioritized shifts and overtime may apply.

Qualifications

• High school diploma or equivalent.
• EMD certification may be required or sponsored training.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to establish priorities.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Multitasking

Education

High School Diploma

EMD certification preferred

CPR certification

Job description

Emergency Telecommunicator Services in Brownstown, WA is seeking an Emergency Medical Dispatcher to support urgent medical assistance calls. You will gather patient and incident data, establish response priorities, and coordinate resources according to approved protocols.

Depending on training and assignment, you may provide approved instructions before responders arrive, following medical dispatch oversight and employer protocols. Prioritized shifts and overtime may apply.