Emergency Medical Dispatcher - 24/7 Console & Dispatch

911 Emergency Communications; Hoopeston (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Hoopeston, IL, is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency medical resources. Responsibilities include providing protocol-based instructions and relaying critical details to responders, with overtime and rotating schedules typical in this role.

Applicants should have a high school diploma; CPR certification may be required, and EMT/paramedic credentials are not

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Job description

911 Emergency Communications in Hoopeston, IL, is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency medical resources. Responsibilities include providing protocol-based instructions and relaying critical details to responders, with overtime and rotating schedules typical in this role.

Applicants should have a high school diploma; CPR certification may be required, and EMT/paramedic credentials are not