Emergency Medical Dispatcher: Critical 24/7 Dispatch

Emergency Telecommunicator Services; Coffeen (IL); On-site; USD 36,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers for Coffeen, IL. You will receive calls, verify location and details, and determine response priorities using approved protocols. This role involves shift work, potential overnights, weekends, and overtime.

Requires high school diploma or GED; EMS dispatcher certification preferred or required per vacancy, CPR certification may be required; EMT/paramedic not universally required. Training provided by the employer.

Qualifications

• High school diploma or GED required.
• Emergency Medical Dispatcher certification preferred or required.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Multitasking

Data entry

Education

High School Diploma or GED

Emergency Medical Dispatcher Certification

CPR certification

Job description

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers for Coffeen, IL. You will receive calls, verify location and details, and determine response priorities using approved protocols. This role involves shift work, potential overnights, weekends, and overtime.

Requires high school diploma or GED; EMS dispatcher certification preferred or required per vacancy, CPR certification may be required; EMT/paramedic not universally required. Training provided by the employer.