Emergency Medical Dispatcher: Critical 911 Communications

Emergency Telecommunicator Services; Homewood (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Education support

Shift premiums

Job summary

Emergency Telecommunicator Services in Homewood, IL seeks an Emergency Medical Dispatcher to handle urgent calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols and provide patient instructions while maintaining accurate documentation.

Applicants should have a high school diploma; CPR may be required. Training or sponsor programs may be offered, with shift work and potential overtime depending on assignment.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check the vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Multitasking

Education

High School Diploma

Tools

Emergency Dispatch System

Job description

Emergency Telecommunicator Services in Homewood, IL seeks an Emergency Medical Dispatcher to handle urgent calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols and provide patient instructions while maintaining accurate documentation.

Applicants should have a high school diploma; CPR may be required. Training or sponsor programs may be offered, with shift work and potential overtime depending on assignment.